Client Testimonials

Some of our favourite feedback from SME and enterprise clients. Want to see the results that lead to the love? Click below.

What do you say about your agency behind closed doors?

Having a digital marketing agency should be like having a business partner you enjoy working with and can vouch for. You’ve done business together, know they deliver great work at a reasonable price, and you’re comfortable recommending them to other people in your business network.

At Search Factory, strong relationships have always been at the centre of our culture, deliverables and our growth. We are your search agency and business partner, and we celebrate results together.

What our clients say


I've worked with Search Factory across multiple companies I've worked at and consulted for. I highly recommend them for SEO, SEM and digital work.

Chris Ward, Chief Digital Officer – Neds

I would highly recommend Search Factory to anyone looking for SEO or SEM, purely for the fact that they will become a part of your business and, as far as their knowledge is concerned, it’s second to none.

Student flights

Cruiseabout was really impressed with Search Factory’s performance during the pitch and they’ve really followed through in terms of delivering results across all elements of our online business.


Super smooth transition from our old supplier to the guys at Search Factory. We have managed to increase our leads and see improved results with their help from the onset. Very happy to recommend.

Go Health Clubs

The best decision we made was to work with Search Factory and the results speak for themselves. We were sceptical of employing an agency rather than handling in-house, but our ROI has proved that we made the right decision. They are experts in what they do, no B*S*! We can now devote our marketing resources to driving the business forward, which is critical for a small business like ours

Workwear Hub

Search Factory continue to deliver engaging, relevant content that has helped define and strengthen our digital voice. Their proactive and professional approach to content strategy and delivery has been central to improving conversions and growing our brand online.

National Storage

I’ve had the pleasure of working with the Search Factory | iProspect Content team for well over 2 years across RYOBI, AEG and VAX brands. During this time, I have been continually impressed with their ability to quickly understand the brands’ product/service offering and how to capture the tone of the brand and customer through the copy they produce.


I just wanted to take this opportunity to say a massive thank you for all of your hard work on the Finish account in the year and a bit that we have worked together. I have really appreciated all of those times you and your team have gone above and beyond to turn things around for us with very short notice. You have been a pleasure to work with and, at more times than not, a life saver!


Mel is an absolute superstar! She has done an amazing job of setting up all the campaigns so far and working with our marketing leads - they have each separately sung her praises. It’s early days, but in a short space of time she has added real value to what we are doing in this space and we are seeing some good results.

Brett Thompson, Marketing Manager – IronMan

Since Insignia started partnering with Search Factory, we have seen extremely positive growth in both our SEO and PPC traffic and conversions. Not only have they helped us achieve better search results, but we consistently receive prompt and helpful assistance from all team members for our ad hoc requests as well. They are a collaborative and trustworthy partner who has really gotten to know our business and do their jobs very well.

Alanah Dowling – Insignia

My experience with the paid media team at Search Factory has been exemplary. In particular dealing with Cynthia Albrecht has been 1st class. Cynthia and team really understand the products inside and out, and know how to manage good relationships between Google, Bing and clients like myself. The team have excelled at keeping us updated, informed and educated which has only helped further cement the need for Search Factory in our strategies.

Stephen Scott – The Personal Injury Lawyers

The content that Kyle and his team have produced for us has been instrumental in increasing the traffic to our website and generating awareness for our tours. They have produced over 50 blog articles, several e-books, online quizzes, infographics and SEO content for our website. Kyle is a very talented writer, in fact he is probably the best I have had the pleasure to work with. He really has a gift with words and could easily write a blog article on a specific topic, even with a very minimal brief.

Michele Zavaglia, Marketing Manager – Albatross Tours

The Search Factory team have proven expertise in PPC and SEO management. Having worked with them for a couple of years we highly recommend their services. The team are always positive and professional - and importantly, get results online! They continue to impress us.

Matt Spann – Mater Foundation

Search Factory is different from other agencies because of the relationship – they really do feel like part of our team rather than an agency. They are always sharing cutting-edge information and latest practices that help us remain competitive.

Fiona Potts, Online Marketing Team Leader – Flight Centre

Since we started with Search Factory, we have seen conversions increase by 36% and reduced CPA by 50%.

My Health Warehouse

Search Factory increased our SEM conversion rate by 54% and decreased Cost Per Acquisition by 47% while reducing AdWords spend by $5,000. Organic traffic has increased by 190.13% since May 2012. Conversions from Organic traffic have increased by 196% since tracking started in July 2012.

Coral Homes

Kyle and his team did an amazing job of producing a huge amount of destination guide content for the brand new Escape Travel website. They met the brief perfectly, and provided great insight and engaging content for our readers on each page. Kyle was a breeze to work with too, extremely responsive and turned the work around in a very reasonable time frame. It's been a pleasure working with him and the team.

Vicki Fletcher, Travel Writer and Editor – Escape Travel

Search Factory has been helping me with my website SEO for the last year. Their staff provide excellent service, & armed with a thorough knowledge of SEO, they have helped my website reach more prospective clients, leading to more sales. Dont waste your time with anyone else!

William Connors, Senior IT Consultant – Computer Emergency

The best SEO company I have ever worked with. Our SEO results are simply unheard of.

Carly Snodgrass, Managing Editor – Inside Gold Coast

I’ve had the pleasure of working with the Search Factory | iProspect Content team for well over 2 years across RYOBI, AEG and VAX brands. During this time, I have been continually impressed with their ability to quickly understand the brands’ product/service offering and how to capture the tone of the brand and customer through the copy they produce.

Jonathon Adams, Digital Delivery Manager – TTI

As of June this year, organic traffic is up 179.05% year on year with the average duration of visits increased by 42%. Number of pages visited has also increased by 26.48%, showing a large increase in targeting quality traffic that is engaging with our site. Our share of voice has increased with new visitors to the site increasing by 181.45%.

Travel Money Oz

Search Factory have helped us to increase our online revenue by 785%.

99 Bikes

Need a hand with your digital marketing?


The competition is fiercer than ever. And with 88% of consumers seeking info online before they make a purchasing decision, just ‘ranking well’ no longer cuts it.

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PPC Management

Any decent PPC campaign will increase your exposure. Truly optimising the amount of leads generated, while minimising the cost per conversion, takes a certain level of expertise.

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Content Writing

Words can be powerful and persuasive. We’ll make sure your words are saying the right things to your customers.

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Creative Design Agency

Our design team is world-class. Whatever the platform, whatever the concept, we’ll make it happen. And we’ll make it beautiful

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Google Adwords

The difference between a ‘good enough’ AdWords account and one that monopolises your market is the experience of the team building your campaigns.

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Social Media Marketing

The expansion of social media has irreversibly changed the landscape of paid marketing. We’ve made it an art to stay one step ahead of social media patterns.

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Content Marketing

By the time we start writing, our team of analysts will have used data and strategy to define clear objectives for your business.

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Analytics Consulting

Our analytics consulting services make it easy to know what’s working for your business and what isn’t.

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What our clients say


Accreditations and Awards

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